What's the difference between SaaS and On-Premises?

Managed cloud is operated by Dudoxx. On-premise runs on customer-controlled infrastructure. The final scope, support, and infrastructure responsibilities are defined in the selected package and agreement.

Do I need to buy hardware for On-Premises?

On-premise infrastructure is sized for the selected capabilities, data volume, AI/voice usage, and availability requirements. We define the hardware or cloud profile during solution design.

What are the GPU requirements?

GPU requirements depend on the chosen models, concurrency, voice workload, and deployment architecture. They are specified during solution design.

Is there a free trial?

SaaS onboarding starts with plan selection and Stripe checkout. Contact Dudoxx for a guided demo or a scoped proof-of-concept.

What is the Enterprise maintenance fee?

Enterprise pricing and maintenance are confirmed per opportunity and shaped by deployment, capability, infrastructure, support, and volume.

Can I switch between SaaS and On-Premises?

Clinical data is exportable through FHIR R4. A migration between deployment models is scoped and planned with the clinic.

What cloud providers do you support for On-Premises?

On-premise can run on compatible customer-controlled infrastructure. Provider, region, security, and GPU requirements are confirmed during solution design.

Is FHIR compliance guaranteed?

Dudoxx runs a FHIR R4 clinical core. Support for additional standards and integrations is confirmed for the selected scope.

Plans & Pricing

Indicative pricing, shaped by deployment and clinic needs.

SaaS from €99 to €149 per doctor/month. On-premises from €99 to €199 per doctor/month plus a one-time setup fee. Enterprise terms are confirmed per opportunity.

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From €99/doctor/month On-prem or SaaS Enterprise by quote

A clinic owner and practice manager review a clear budget with Hamburg’s Speicherstadt outside

Design Partner Terms

Discuss a Design Partner agreement shaped around your deployment and contribution.

Commercial Terms

Discounts and duration are defined in the signed agreement.

Product Feedback

Feedback access and feature-priority terms are defined in the agreement.

Support Scope

Support channels and response targets are defined in the agreement.

Discuss Design Partner terms

Transparent billing, no surprises

See exactly what each plan includes — per-doctor pricing, setup, and hardware estimates laid out clearly before you commit.

Dudoxx HMS

FHIR R4

Billing

New Invoice

€3,240

Outstanding

€18,750

Paid (MTD)

€1,890

Pending

6-mo revenue

InvoicePatientAmountStatus

INV-0847Thomas Weber€285.00Paid

INV-0848Anna Becker€142.50Pending

INV-0849Klaus Fischer€420.00Overdue

Total billed (MTD)€23,880

TOTAL COST OF OWNERSHIP

One platform, one price — not five vendors and five invoices

A typical German clinic stacks a practice-management system, a separate billing tool, a telemedicine license, a scheduling add-on, and an AI dictation subscription — five contracts, five renewals, five support lines. Dudoxx is one.

The stacked-tool status quo

€400–500/mo per installation

Core practice-management system — before any add-ons

…then add, as separate line items:

A separate GOÄ/EBM billing tool
A separate telemedicine license
A separate scheduling & reminders tool
A separate AI dictation / documentation add-on

Each with its own invoice, contract, and renewal.

The Dudoxx all-inclusive price

€99/doctor / month

Starter — 1 to 5 doctors

€149/doctor / month

Professional — 6 to 50 doctors

Included from Starter — no add-on fees:

TUCAN + Condor agentic AI
On-premise telemedicine — no per-visit fee
GOÄ/EBM billing & invoicing
Scheduling, reminders & online booking

The math for a 10-doctor clinic — same features, side by side

Both columns cover the identical feature set: practice management, GOÄ/EBM billing, telemedicine, scheduling, and AI documentation. The difference is one invoice versus five.

€1,490/mo total

Dudoxx Professional — everything included

€149 × 10 doctors, all-inclusive — one contract

Included from Starter — no add-on fees:

€2,000–3,000/mo total

Stacked incumbent — five separate tools

core PM + billing + telemedicine + scheduling + AI, summed for 10 doctors across five contracts

How the incumbent stack adds up:

Core practice-management system — €400–500/mo per installation
GOÄ/EBM billing tool — €150–250/mo
Telemedicine license — ≈€30/user/mo × 10 = €300/mo
Scheduling & reminders add-on — €100–200/mo
AI dictation / documentation — ≈€60–90/doctor/mo × 10 = €600–900/mo

€500–1,500Your saving with Dudoxx/mo — and four fewer vendors to manage

Feature-for-feature, one Dudoxx per-seat line comes in below the incumbent's five stacked invoices — with nothing left to bolt on.

Prefer to self-host?

€5,000setup + €99/doctor/moOn-premise, small

€10,000setup + €199/doctor/moOn-premise, professional

Your infrastructure, your data residency — the same all-inclusive platform.

Design Partner Program

Early design partners lock in a 50% lifetime discount on every seat.

Become a design partner

Choose Your Deployment Model

All plans include FHIR R4 compliance, end-to-end encryption, and regular updates

SaaS Cloud Hosting

Fully managed by Dudoxx. Zero infrastructure hassle.

Sub-Saharan Africa

Unlimited doctors

Free

Free for healthcare providers across Sub-Saharan Africa.

Full FHIR R4 compliance
TUCAN AI Assistant with RAG
Voice documentation & OCR
Billing, claims & telemedicine
Unlimited doctors, clinics and patients
Free onboarding and migration assistance included
No payment method required

Check eligibility

Starter

1-5 doctors

€99 per doctor / month

For solo practitioners and small practices.

Full FHIR R4 compliance
TUCAN AI Assistant with RAG
AI Assessments & Document Generation
Unlimited patients
10 GB storage per doctor
Up to 5 staff users included (admin, accountant)
Receptionist: +€29/month
Telemedicine: +€30/user/month
Email support
99.9% uptime SLA

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Professional

6-50 doctors

€149 per doctor / month

For growing clinics with advanced needs.

Everything in Starter
Advanced AI with RAG tools
Voice documentation
50 GB storage per doctor
Video consultations
Priority support
Analytics dashboard

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SaaS or on-premises — same platform, your choice

Run Dudoxx fully managed in our EU cloud, or deploy it inside your own infrastructure. Identical features, identical FHIR core — only the hosting boundary changes.

Both deployment models share one application core and FHIR R4 data layer; only the hosting boundary and operational ownership differ.

How Dudoxx Compares

Feature-for-feature against the leading healthcare systems. Rows only Dudoxx wins are flagged — that's the AI-native edge.

In-context clinical AI assistant

Dudoxx: Included
Epic: Included
CGM: Included
Tomedo: Not available

Agentic AI workflows (TUCAN + Condor)

Dudoxx only

Dudoxx: Included
Epic: Not available
CGM: Not available
Tomedo: Not available

RAG over your own clinical knowledge base

Dudoxx only

Dudoxx: Included
Epic: Not available
CGM: Not available
Tomedo: Not available

Voice-first ambient documentation

Dudoxx only

Dudoxx: Included
Epic: Not available
CGM: Not available
Tomedo: Not available

AI diagnosis & differential support

Dudoxx: Included
Epic: Included
CGM: Not available
Tomedo: Not available

AI document & report generation

Dudoxx only

Dudoxx: Included
Epic: Not available
CGM: Not available
Tomedo: Not available

OCR & document text extraction

Dudoxx: Included
Epic: Included
CGM: Not available
Tomedo: Not available

Self-driving scheduling & reminders

Dudoxx: Included
Epic: Not available
CGM: Not available
Tomedo: Included

AI-assisted dynamic form creation

Dudoxx only

Dudoxx: Included
Epic: Not available
CGM: Not available
Tomedo: Not available

On-premise / self-hosted LLM option

Dudoxx only

Dudoxx: Included
Epic: Not available
CGM: Not available
Tomedo: Not available

IncludedNot available

AI & Automation	Dudoxx	Epic	CGM	Tomedo
In-context clinical AI assistant
Agentic AI workflows (TUCAN + Condor)Dudoxx only
RAG over your own clinical knowledge baseDudoxx only
Voice-first ambient documentationDudoxx only
AI diagnosis & differential support
AI document & report generationDudoxx only
OCR & document text extraction
Self-driving scheduling & reminders
AI-assisted dynamic form creationDudoxx only
On-premise / self-hosted LLM optionDudoxx only

Frequently Asked Questions

Everything you need to know about our pricing and deployment options

Ready to transform your practice?

Join our pilot clinics across Hamburg and the DACH region — 30-day free trial, no credit card required.

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No long-term contracts · Data migration included · Cancel anytime