What's the difference between SaaS and on-premises?

Managed cloud is operated by Dudoxx. On-premises runs on customer-controlled infrastructure. The final scope, support, and infrastructure responsibilities are defined in the selected package and agreement.

Do I need to buy hardware for on-premises?

On-premises infrastructure is sized for the selected capabilities, data volume, AI/voice usage, and availability requirements. We define the hardware or cloud profile during solution design.

What are the GPU requirements?

GPU requirements depend on the chosen models, concurrency, voice workload, and deployment architecture. They are specified during solution design.

Is there a free trial?

SaaS onboarding starts with plan selection and Stripe checkout. Contact Dudoxx for a guided demo or a scoped proof-of-concept.

What is the Enterprise maintenance fee?

Enterprise pricing and maintenance are confirmed per opportunity and shaped by deployment, capability, infrastructure, support, and volume.

Can I switch between SaaS and on-premises?

Clinical data is exportable through FHIR R4. A migration between deployment models is scoped and planned with the clinic.

What cloud providers do you support for on-premises?

On-premises can run on compatible customer-controlled infrastructure. Provider, region, security, and GPU requirements are confirmed during solution design.

Is FHIR compliance guaranteed?

Dudoxx runs a FHIR R4 clinical core. Support for additional standards and integrations is confirmed for the selected scope.

Plans & Pricing

Indicative pricing, shaped by deployment and clinic needs.

SaaS from €99 to €149 per doctor/month. On-premises from €99 to €199 per doctor/month plus a one-time setup fee. Enterprise terms are confirmed per opportunity.

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From €99/doctor/month On-premises or SaaS Enterprise by quote

Choose Your Deployment Model

All plans include FHIR R4 compliance, encryption in transit, and regular updates

SaaS Cloud Hosting

Fully managed by Dudoxx. Zero infrastructure hassle.

Starter

1-5 doctors

€99 per doctor / month

For solo practitioners and small practices.

Full FHIR R4 compliance
TUCAN AI Assistant with RAG
AI Assessments & Document Generation
Unlimited patients
10 GB storage per doctor
Up to 5 staff users included (admin, accountant)
Receptionist: +€29/month
Email support
99.9% uptime SLA

Choose Starter

Professional

6-50 doctors

€149 per doctor / month

For growing clinics with advanced needs.

Everything in Starter, plus:

Maximum AI token quota
Advanced AI features
Document templates & presets
Isolated, dedicated stack in its own containers on EU-routed hosting (OVH / Deutsche Telekom)
On-premises deployment option
White-label branding
Multi-clinic organisation
50 GB storage per doctor
Priority support
Analytics dashboard

Get Professional

SaaS or on-premises — same platform, your choice

Run Dudoxx fully managed in our EU cloud, or deploy it inside your own infrastructure. Identical features, identical FHIR core — only the hosting boundary changes.

Both deployment models share one application core and FHIR R4 data layer; only the hosting boundary and operational ownership differ.

How Dudoxx Compares

The Dudoxx base licence set against three typical market setups, feature by feature. Rows flagged "Built in" are part of the Dudoxx base licence and are usually an add-on elsewhere.

In-context clinical AI assistant

Dudoxx: Included in base licence
Classic practice software (PVS): Add-on or not standard
Hospital EHR suite: Included in base licence
Practice software + AI add-ons: Included in base licence

Agentic AI workflows (TUCAN + Condor)

Built in

Dudoxx: Included in base licence
Classic practice software (PVS): Add-on or not standard
Hospital EHR suite: Add-on or not standard
Practice software + AI add-ons: Add-on or not standard

RAG over your own clinical knowledge base

Built in

Dudoxx: Included in base licence
Classic practice software (PVS): Add-on or not standard
Hospital EHR suite: Add-on or not standard
Practice software + AI add-ons: Add-on or not standard

Voice-first ambient documentation

Dudoxx: Included in base licence
Classic practice software (PVS): Add-on or not standard
Hospital EHR suite: Add-on or not standard
Practice software + AI add-ons: Included in base licence

AI diagnosis & differential support

Dudoxx: Included in base licence
Classic practice software (PVS): Add-on or not standard
Hospital EHR suite: Included in base licence
Practice software + AI add-ons: Add-on or not standard

AI document & report generation

Dudoxx: Included in base licence
Classic practice software (PVS): Add-on or not standard
Hospital EHR suite: Add-on or not standard
Practice software + AI add-ons: Included in base licence

OCR & document text extraction

Dudoxx: Included in base licence
Classic practice software (PVS): Add-on or not standard
Hospital EHR suite: Included in base licence
Practice software + AI add-ons: Add-on or not standard

AI-assisted scheduling & reminders

Dudoxx: Included in base licence
Classic practice software (PVS): Add-on or not standard
Hospital EHR suite: Add-on or not standard
Practice software + AI add-ons: Included in base licence

AI-assisted dynamic form creation

Built in

Dudoxx: Included in base licence
Classic practice software (PVS): Add-on or not standard
Hospital EHR suite: Add-on or not standard
Practice software + AI add-ons: Add-on or not standard

On-premises / self-hosted LLM option

Built in

Dudoxx: Included in base licence
Classic practice software (PVS): Add-on or not standard
Hospital EHR suite: Add-on or not standard
Practice software + AI add-ons: Add-on or not standard

Included in base licenceAdd-on or not standard

AI & Automation	Dudoxx	Classic practice software (PVS)	Hospital EHR suite	Practice software + AI add-ons
In-context clinical AI assistant	Included in base licence	Add-on or not standard	Included in base licence	Included in base licence
Agentic AI workflows (TUCAN + Condor)Built in	Included in base licence	Add-on or not standard	Add-on or not standard	Add-on or not standard
RAG over your own clinical knowledge baseBuilt in	Included in base licence	Add-on or not standard	Add-on or not standard	Add-on or not standard
Voice-first ambient documentation	Included in base licence	Add-on or not standard	Add-on or not standard	Included in base licence
AI diagnosis & differential support	Included in base licence	Add-on or not standard	Included in base licence	Add-on or not standard
AI document & report generation	Included in base licence	Add-on or not standard	Add-on or not standard	Included in base licence
OCR & document text extraction	Included in base licence	Add-on or not standard	Included in base licence	Add-on or not standard
AI-assisted scheduling & reminders	Included in base licence	Add-on or not standard	Add-on or not standard	Included in base licence
AI-assisted dynamic form creationBuilt in	Included in base licence	Add-on or not standard	Add-on or not standard	Add-on or not standard
On-premises / self-hosted LLM optionBuilt in	Included in base licence	Add-on or not standard	Add-on or not standard	Add-on or not standard

Columns describe typical market setups as of October 2026, not any named vendor. Scope and licensing vary by product and contract — check with your vendor. The Dudoxx column shows the full platform; on-premises and multi-clinic need the Professional plan.

TOTAL COST OF OWNERSHIP

One platform, one price — not five vendors and five invoices

A typical German clinic stacks a practice-management system, a separate billing tool, a telemedicine license, a scheduling add-on, and an AI dictation subscription — five contracts, five renewals, five support lines. Dudoxx is one.

The stacked-tool status quo

€400–500/mo per installation

Core practice-management system — before any add-ons

…then add, as separate line items:

A separate GOÄ/EBM billing tool
A separate telemedicine license
A separate scheduling & reminders tool
A separate AI dictation / documentation add-on

Each with its own invoice, contract, and renewal.

The Dudoxx all-inclusive price

€99/doctor / month

Starter — 1 to 5 doctors

€149/doctor / month

Professional — 6 to 50 doctors

Included from Starter — no add-on fees:

TUCAN + Condor agentic AI
On-premises telemedicine — no per-visit fee
GOÄ/EBM billing & invoicing
Scheduling, reminders & online booking

The math for a 10-doctor clinic — same features, side by side

Both columns cover the identical feature set: practice management, GOÄ/EBM billing, telemedicine, scheduling, and AI documentation. The difference is one invoice versus five.

€1,490/mo total

Dudoxx Professional — 10 doctor seats

€149 × 10 doctors — one contract

Receptionist seats are extra at €29 per seat and month and are not included in this total.

Billing, telemedicine, scheduling and AI included

€1,550–€2,150/mo total

Stacked incumbent — five separate tools

the five line items below, summed for 10 doctors across five contracts

How the incumbent stack adds up:

Core practice-management system — €400–500/mo per installation
GOÄ/EBM billing tool — €150–250/mo
Telemedicine license — ≈€30/user/mo × 10 = €300/mo
Scheduling & reminders add-on — €100–200/mo
AI dictation / documentation — ≈€60–90/doctor/mo × 10 = €600–900/mo

€60–€660Your saving with Dudoxx/mo before receptionist seats — and four fewer vendors to manage

On these figures the monthly saving is modest, and each receptionist seat reduces it by €29. The bigger difference is one contract, one invoice and one support line instead of five.

Prefer to self-host?

€5,000setup + €99/doctor/moOn-premises, small

€10,000setup + €199/doctor/moOn-premises, professional

Your infrastructure, your data residency — the same all-inclusive platform.

Design Partner Program

Early design partners lock in a 50% lifetime discount on every seat.

Become a design partner

Frequently Asked Questions

Everything you need to know about our pricing and deployment options

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