Standard
Included
Always Here When You Need Us
Responsive, expert support to keep your practice running smoothly
Support Plans Comparison
Find the right level of support for your organization
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Responsive, expert support to keep your practice running smoothly
Find the right level of support for your organization
Included
Essential support for practices getting started with Dudoxx.
Contact us
Enhanced support with faster response times and more channels.
Custom
Maximum support for mission-critical healthcare operations.
Availability, response, monitoring, and backup commitments are defined in the signed support agreement.
Agreed
Availability target
Scoped
Critical response target
Named
Monitoring coverage
Tracked
Backup policy
Reach us through the channel that works best for you
Send detailed requests to our support team with attachments and screenshots.
Speak directly with a support engineer for urgent issues and real-time assistance.
Get instant answers through our in-app chat system during business hours.
Track tickets, view status updates, and access your complete support history.
Find answers instantly with our comprehensive documentation and guides.
Step-by-step tutorials for new users covering all essential workflows.
Detailed guides for every feature and module in the platform.
Common issues and solutions with clear resolution steps.
Tips and recommendations for optimizing your use of Dudoxx.
Choose a support plan that keeps your practice running at peak performance
