Healthcare IT rollouts fail. Ours don’t — here’s why.
From day one to daily operations, our healthcare specialists eliminate every risk that derails a typical EHR rollout — data migration, staff adoption, compliance gaps, and integration failures.
Our Services
End-to-end implementation, training, integration, and support — everything you need to go live and stay live
Custom Integrations
FHIR-native connectivity with your existing lab, billing, and EHR systems
Learn MoreBuild clinical forms without writing code
Our implementation team configures intake forms, assessments, and clinical workflows visually — so your practice goes live faster, with no engineering bottleneck.
We configure your patient intake — end to end
During setup, our specialists translate your existing paper forms and clinical questionnaires into living digital workflows. You see exactly what your patients and staff will use before go-live.
Implementation Timeline
Typical deployment takes 13-17 weeks
Discovery
2 weeks
Requirements gathering and planning
Setup
3 weeks
System configuration and customization
Training
2 weeks
Staff onboarding and certification
Testing
2-4 weeks
System validation and user acceptance testing
Go-Live
2 weeks
Supervised launch with support
Guided workflows we wire up during onboarding
FlowAgent turns a routine clinical task into a guided, step-by-step sequence — triggered automatically, walked through with the clinician, and closed out with a recorded outcome. We configure these scenarios with you during implementation.
Support Packages
Choose the support level that fits your needs
Standard
Included
Email support, 48h response time
- 48-hour email response time
- 99.5% uptime SLA
- Email support
- Self-service training portal
- Regular software updates
Premium
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Phone + email, 4h response time
- 4-hour response time
- 99.9% uptime SLA
- Phone and email support
- Monthly training webinars
- Priority feature updates
- Dedicated account manager
Enterprise
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Dedicated manager, 1h response, SLA
- 1-hour response time
- 99.99% uptime SLA
- 24/7 phone, email, and chat
- On-site training available
- Early access to new features
- Named support engineer
- Custom integrations support
Frequently Asked Questions
Everything you need to know about our services
Let's Plan Your Implementation
Tell us about your practice and we will build a deployment plan tailored to your timeline and needs
