Implementation & Support

Plan the rollout around your clinicfrom discovery to go-live.

Dudoxx services cover discovery, configuration, migration planning, role-based training, testing, integrations, and ongoing support.

Healthcare specialists Migration planning Tiered support options
Dudoxx HMS
Dudoxx HMS
SW
An implementation specialist guides a clinic manager and nurse through a calm rollout workshop
Implementation & Support

Our Services

Implementation, training, integration, and support for a controlled rollout

Implementation

Full deployment and configuration tailored to your practice

Learn More

Training

Comprehensive training for your entire team

Learn More

Support

Support options defined around your operating and contractual requirements

Learn More

Custom Integrations

FHIR-native connectivity with your existing lab, billing, and EHR systems

Learn More

Build clinical forms without writing code

Our implementation team configures intake forms, assessments, and clinical workflows visually — so your practice goes live faster, with no engineering bottleneck.

Dudoxx HMS
Dudoxx HMS
SW
Field types
TextNumberSelectCheckboxCalculated
Cardiovascular Risk AssessmentSections: 2 | Fields: 6
Patient History
Smoking StatusSelect
Family HistoryCheckbox
Exercise FrequencySelect
Add field
Clinical Measurements
Blood PressureNumber
Cholesterol (mg/dL)Number
BMICalculated
Add field
Field Properties
Label
Blood Pressure
Field Type
Number Input
Required
Yes
Placeholder
e.g. 120/80
Dudoxx HMS
Dudoxx HMS
SW
Patient RegistrationStep 2 of 3
2
3
Personal Information
Thomas
Weber
15.03.1978
t.weber@email.de
Insurance Details
TK - Techniker Krankenkasse
A123456789
Public (Gesetzlich)
Emergency Contact
Anna Weber
Spouse
+49 170 1234567
All required fields validated — ready for step 3.

We configure your patient intake — end to end

During setup, our specialists translate your existing paper forms and clinical questionnaires into living digital workflows. You see exactly what your patients and staff will use before go-live.

Your existing forms migrated and digitized
Field validation and conditional logic built in
Multilingual delivery for every patient

Implementation Timeline

A phased path from discovery to supervised go-live

Discovery

Phase 1

Requirements gathering and planning

Setup

Phase 2

System configuration and customization

Training

Phase 3

Role-based staff onboarding and workflow training

Testing

Phase 4

System validation and user acceptance testing

Go-Live

Phase 5

Supervised launch with support

Guided workflows we wire up during onboarding

FlowAgent turns a routine clinical task into a guided, step-by-step sequence — triggered automatically, walked through with the clinician, and closed out with a recorded outcome. We configure these scenarios with you during implementation.

FlowAgent scenario flow: trigger to guided steps to recorded outcomePatient intakeFlowAgentGuided workflowClinician review
A FlowAgent scenario: an event triggers a guided sequence, the clinician is walked through each step, and the outcome is recorded back to the chart.

Support Packages

Choose the support level that fits your needs

Standard

Included

Email support with response targets defined in your agreement

  • Contracted email response target
  • Service terms defined in your agreement
  • Email support
  • Self-service training portal
  • Regular software updates
Get Started

Premium

Contact us

Phone and email support with contracted response targets

  • Contracted priority response target
  • Service terms defined in your agreement
  • Phone and email support
  • Scheduled training sessions
  • Priority feature updates
  • Dedicated account manager
Contact Sales

Enterprise

Contact us

Named support contacts and tailored service terms

  • Tailored response target
  • Tailored service terms
  • Support channels defined in your agreement
  • On-site training available by agreement
  • Release planning with your team
  • Named support engineer
  • Custom integrations support
Contact Sales

Frequently Asked Questions

Everything you need to know about our services

Plan Your Implementation

Tell us about your clinic, systems, and rollout constraints. We will map the next steps with you.