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Accessibility Statement

Last updated: November 10, 2026

Draft — this statement has not yet been reviewed by legal counsel and reports no test result yet. It will be updated after the first accessibility test.

We want everyone to be able to use the Dudoxx AI HMS Portal, including people with disabilities. This statement covers the public pages, online appointment booking, digital forms and the patient portal.

Legal Framework

In Germany, the Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz, BFSG) has applied since 28 June 2025 to services such as online appointment booking and digital forms. It implements the European Accessibility Act (Directive (EU) 2019/882).

Conformance Status

Not yet measured. Our target is WCAG 2.2 at level AA. This statement will report a conformance status only after a dated test: automated checks plus manual testing with assistive technologies such as screen readers. Until then, we make no claim of conformance.

What We Do

We build the portal with accessibility in mind:

  • All functions are designed to work with a keyboard, with a visible focus
  • Text and controls are designed for sufficient colour contrast, including in clinic colour themes
  • Images, icons and charts get text alternatives
  • The AI assistant works with text and with voice; voice is never the only way
  • We write in plain language and avoid time limits

Known Limitations

Known limitations will be listed here after the first test. If you come across a barrier, please tell us (see “Feedback and Contact”).

Information on the Service (BFSG, Annex 3)

The BFSG requires information on how the service meets the accessibility requirements (Annex 3). This information will be published here together with the first test result.

Feedback and Contact

Have you found a barrier, or do you need information in an accessible format? Contact us and we will reply as soon as possible.

Email: contact@dudoxx.com

Market Surveillance Authority

If you believe the service does not meet the accessibility requirements, you can contact the market surveillance authority of the German federal states, based in Magdeburg.

Conciliation Procedure

You can also apply to a conciliation body (Schlichtungsstelle) to settle a dispute out of court. The responsible body and its contact details will be named here after legal review.

In Easy Language

The most important points in short:

  • We want everyone to be able to use our portal.
  • This includes people with disabilities.
  • We are still testing the portal.
  • Is something hard to use? Please write to us.
  • We will help you.